Terms and Conditions

By accessing this website you are confirming your acceptance of these Terms & Conditions of Use in full and agree to be bound by them. In making payment of the required deposit to secure a vehicle, date and chauffeur, you are also accepting the Terms & Conditions of Hire and agree to be bound by them.

1. QUOTATIONS: Quotations will be in accordance with the details provided and the pricing structure/hire charges in force at the time the enquiry is made. Hire charges upon reservation will be in accordance with the details provided and the pricing structure/hire charges in force at the time the reservation is made regardless of any quotation given prior in response to an enquiry made or any charges shown on our website which have been amended or expired including special offers, Open Day Special Offers and discounted hire charges.

Any amendments/additions to the original itinerary shown on the Booking Form for which we have not quoted will be charged in accordance with the hire charge rate in effect at the time the amendments are made. Significant changes to the original agreed details may result in cancellation of the booking, in which case, a new quotation may be issued and the deposit payment will be carried over to the new booking. We do not guarantee to be able to accept changes following acceptance of the original agreed hire details and deposits will not be refunded. We reserve the right to adjust the agreed hire charge for bookings should we be subject to significant increases in fuel costs. The Hirer accepts that an additional charge may become necessary when booking ahead.

ADDITIONAL TIME / MILEAGE TO THE ORIGINAL BOOKING ON THE DAY OF HIRE
The chauffeur will not carry out any additional trips or stop at any locations not included on the agreed Booking Form on the day of hire. An overrun of the agreed hire period will be at the risk of the Hirer. If time does not permit an overrun, the chauffeur is at liberty to leave at the Hire Finish Time as set out in the Booking Form and Booking Confirmation regardless of whether the itinerary has been fulfilled. No claims for refund or compensation will be accepted.
Any variations to the agreed contract must be agreed in writing with us in advance. We are unable to guarantee to accommodate variations to the agreed contract especially if it is out of the arranged travelling distance. Whether requested in advance, on the day or during the hire period but we will try our best to be flexible whenever we can at the chauffeurs discretion.

2. We will, if requested, offer our opinion on timings. This is offered in good faith. This does not form part of any contract and we do not accept any responsibility for advice, guidance or opinion given which may be inaccurate.
The Hirer must satisfy him/herself and is responsible to ensure that all details provided on the Booking Form are accurate and timings are adequate for the itinerary contained therein.

3. COLLECTIONS FROM HOTELS: If the Hirer or any member of their party is to be collected from a hotel, it is advisable to make themselves available at the requested time. The chauffeur will make his presence known to the hotels reception staff and will provide details of the person(s) to be collected. The chauffeur will not be responsible to search for passengers. If, after an adequate period of waiting the hotel are unable to locate the passengers, and passengers have not made themselves known to the chauffeur, the vehicle will leave. Claims for refunds or compensation will not be accepted.

4. CHANGE OF DATE OF HIRE: If the date of hire is changed after the booking has been accepted and a new date has been set, the deposit will be carried over to the new date. Should the vehicle not be available on the new date, the Hirer will be informed .The Hirer may cancel the reservation . See 24. CANCELLATION for fees.

5. BOOKING FORM: A fully completed and signed Booking form by the Hirer must be received within 21 days of making payment of the required reservation deposit. An emailed copy is acceptable once a confirmation email has been sent back to you. Should you submit your booking via email you must get a reply email back from us to confirm your payment and booking has been accepted. In submitting an email booking form you accept that you are bound by our terms and conditions in the same terms as you would be if you posted a signed form.

Note. Failure to provide the completed booking form on time may be subject to an increase in the original quotation (see point 1) or cancellation at our discretion of the booking. No refund will be due of the deposit paid. The reservation of any vehicle(s) and quotation given cannot be confirmed in writing until the Booking Form has been received by us electronically or via the post. If Booking Confirmation is not received the Hirer must assume that we have not received the completed Booking Form and therefore, the itinerary contained therein is not confirmed and cannot be carried out by us. The Hirer is responsible for ensuring safe delivery to us of the completed Booking Form within the agreed 21 day period. Should the Hirer wish to cancel the booking within the 21 days or after this time, the deposit paid will be forfeited. If we do not receive a response within a reasonable time, then it may be deemed that the booking is no longer required and may be cancelled.

6. The Hirer must ensure we are fully aware if there is more than one ceremony and full details must be included on the booking form. Two ceremonies are charged extra regardless of their locations.

7. The vehicle(s) booked will be dressed with ribbons. Chauffeurs will be in appropriate attire. Chauffeurs will perform their duties in a helpful, polite and courteous manner. All bookings will be treated in a helpful, courteous and respectful manner.

8. The vehicle(s) will arrive at the collection address as advised. The Hirer must ensure that persons to be conveyed are ready to leave at the agreed Hire Start Time i.e. Departure Time as detailed on the booking agreement. We shall not be responsible for appointments being missed or commencing later than scheduled due to parties departing late or due to any delays or unforeseen circumstances beyond our control en-route to any address’s supplied. Routes to locations/address’s as supplied on our booking form are planned in advance of the hire date and the most direct routes will be taken. Motorways will not be used wherever possible. We are not responsible to have prior knowledge of busy locations, road works, level crossings, traffic lights, events or any incident en-route which may cause delay. Should the Hirer wish an alternative route be taken, this must be advised and agreed ahead of the hire date. The Hirer or any member of their party should not request that the driver deviate from the planned route during the hire period if not previously arranged. The driver will not be obliged to accommodate such a request. We shall not be responsible for any delays or the driver(s) being unfamiliar with the route as a result of a change of the planned route. Any changes to the planned routes will be entirely at the risk of the Hirer.
The ‘Hire Finish Time’ is when the vehicle and its occupants have arrived at the reception venue or final destination as advised on the itinerary and not the ‘hire cost quoted up to’ time shown on the itinerary. After setting down their passengers, vehicle/s will depart back to base unless requested to remain. The Hirer must ensure the Hire Finish Time as detailed on the booking agreement is adhered to.

9. ADDITIONAL TRIP IN MAIN BRIDAL VEHICLE: Will not be completed unless part of the services booked.

10. The Hirer should ensure that adequate access, turnaround and exit for the vehicle(s) is available at all address’s to be attended. If access, turnaround or exit is restricted in any way, the driver will stop at the closest point available, regardless of distance. Travelling on unmade roads/driveways will be entirely at the discretion of the chauffeur. If the chauffeur has any doubts or concerns regarding conditions of the road/drive, (and this will be worse if it is wet or raining,) and suspects damage may be caused to the vehicle or that the vehicle may become grounded, he will be at liberty to refuse passing over the road or driveway. You should inform us at the time of booking if your road or driveway is unmade. The drivers decision will be final.

11. Every effort is made to ensure against damage to, or loss of property of the Hirer or any member of their party or guests travelling in our vehicles. It is the responsibility of The Hirer that any member of their party or their guests to ensure that clothing is kept away from the car body, tyres, exhaust pipes, door shuts, locks and hinges etc. and any vehicle part requiring oil or lubricant. We will not be held responsible for damage to clothing.
The Proprietor will not be liable for damage to, or loss of property, howsoever caused.

12. VEHICLE BREAKDOWN: Our Vintage Wedding Vehicles are maintained to the highest standards but we do not guarantee the performance of any vehicle. The Hirer expressly accepts upon booking that our vehicle(s) are of an age whereby they do not have the benefit of modern technology and precision engineering and therefore there is an increased risk of mechanical failure. The Proprietor is unable to accept liability for delay, breakdown or the withdrawal of vehicle(s) due to circumstances beyond our control, occurring prior to, or within the agreed hire period.
VEHICLE BREAKDOWN PRIOR TO THE DATE OF HIRE: The Proprietor reserves the right to supply a substitute vehicle(s) If circumstances arise. The Hirer shall be informed as soon as is practical to do so of any problems arising. Should the Hirer reject the substitute Vehicle(s), no refund will be due.
VEHICLE BREAKDOWN WITHIN THE HIRE PERIOD: Should we experience the total breakdown of a vehicle during the hire period, it is very unlikely that a replacement vehicle can be supplied due to distance and time constraints. Reimbursement will be made at our discretion and will be proportionate taking into account any journeys completed or partly carried out, administration and other expenses already expended.
DELAYS WITHIN THE HIRE PERIOD: There can be several reasons why the car may be delayed. This could be due to traffic congestion, road closures, level crossings, accidents, weather etc. All of which are unforeseen and beyond our control. For unknown reasons a vehicle may not start when required to. This may cause a delay. Getting the car going again can vary in the time it will take. The Hirer agrees that a vehicle not starting on demand, resulting in a delay which does not exceed 45 minutes is accepted. Old cars are more likely to experience these glitches which can occur more frequently in warm weather. Unfortunately, this is inherent of old cars and the Hirer expressly accepts this. They DO NOT perform like a modern vehicle. The Hirer accepts that in hiring old vehicles the chance of a temporary glitch causing a delay will be much higher than a modern/new car.
Any delays caused by road or weather problems, as well as a temporary breakdown causing delay, are unforeseen and beyond our control and must be accepted by the Hirer before making a booking. As such, claims for refunds /compensation will not be accepted.

Refunds will be limited to, and shall not exceed monies received by us.

13. LIMITATION OF LIABILITY
We will not be held responsible for delays or cancellations to ceremonies or receptions, missed appointments, or delays on multi-trip sectors if utilizing one car due to clients not departing the collection address at the stated time, traffic congestion, incorrectly advised timings or other circumstances beyond our control.

14. ADVERSE WEATHER CONDITIONS: The Hirer expressly accepts upon booking that In the event of weather conditions causing hazardous driving conditions, the following conditions will apply:
1a. We are unable to accept responsibility for delays caused by weather and road conditions. Claims for compensation will not be accepted.
1b. We are unable to accept responsibility for vehicle breakdown caused by weather and road conditions. Reimbursement will be made at our discretion and will be proportionate taking into account any journeys completed or partly carried out, administration and other expenses already expended. The deposit will not be refunded.
1c. The Hirer accepts upon booking that we may be forced to substitute vehicle(s) as booked with vehicles more suited to cope with adverse weather and road conditions.
1d. We are unable to accept responsibility for the withdrawal of vehicles due to hazardous conditions occurring prior to the hire period. Refunds will be made minus the deposit.
1e. We are unable to accept responsibility for the withdrawal of vehicles within the agreed hire period due to hazardous conditions. In the event that all attempts have been made by us to carry out the Hirers itinerary but weather conditions prevent completion of the itinerary, a reimbursement will be made at our discretion and will be proportionate taking into account any journeys completed or partly carried out, administration and other expenses already expended. The deposit will not be refunded.
We shall consider passenger, chauffeur and other road users safety. Safety will always be observed and shall not be compromised. We strongly recommend clients arrange appropriate wedding insurance cover. We advise the Hirer to have in place their own back up travel arrangements for weddings in case of weather related problems as extreme weather conditions are considered an unforeseen act of god outside of our control.

15. The Hirer accepts that in-car entertainment is provided as a courtesy and its use and/or availability does not form part of the Hire. In the event that any equipment malfunctions prior to or during the hire, we accept no liability whatsoever and no compensation shall be provided in such instances, nor shall we accept any claims for any form of refund.
The chauffeur will have the right to refuse entry into any vehicle in his charge to any person who is, or appears to be under the influence of alcohol or illegal drugs. Any offensive or abusive behavior directed at the chauffeur and/or the vehicle in his charge by the Hirer, ANY member of the Hirers party or their guests will result in the withdrawal of hire. Any claim for refunds or compensation will not be accepted. The chauffeurs decision is final.
Eating / drinking / smoking is not permitted inside any vehicle apart from where approved by the chauffeur (Eg. Champagne) . Red wine is absolutely forbidden inside any vehicle.

16. VEHICLE SUBSTITUTION OR BREAKDOWN : The Hirer, upon the reservation of any vehicle(s) accepts the Proprietor reserves the right to supply a substitute vehicle(s) should the booked vehicle become unavailable for any reason.

17. DAMAGE TO VEHICLE: Any damage, including any soiling of the vehicle interior will be assessed and photographed where possible. Details of the repair/replacement/cleaning and costings and any consequential loss of business will be sent in writing to the Hirer. The Hirer will bear the full cost of any damage to the exterior and/or the interior of any vehicle howsoever caused, whether the damage be done by the Hirer or any member of their party or their guests. The amount as detailed will be requested for payment with immediate effect.

18. LUGGAGE & BELONGINGS: The Hirer is responsible to ensure that all belongings are removed from the vehicle at the termination of the hire period. Left items should be collected before disposal within 14 days. Valuables must not be left in the hired vehicle during the ceremony. Items of rubbish, i.e. water bottles, tissues, must be removed from the vehicle at the end of the hire period. At the termination of the hire period the vehicle will not return with left items

19. CONFETTI: Confetti/rice/lavender brought into the vehicle on clothing is accepted. The deliberate throwing of confetti/rice/lavender directly inside the vehicle is prohibited. Any damage to the vehicles interior through wet confetti or excessive confetti/rice/lavender in the radiator grill or inside the vehicle will be the responsibility of the Hirer. Extra time spent on the removal of excessive confetti/rice deliberately thrown inside the vehicle will result in the Hirer being charged for cleaning.

20. EVENING COLLECTIONS: The vehicle(s) will not make evening collections unless before 7pm during summer months. (June- Sept)

21. DISCOUNTED RATES/ SPECIAL OFFER RATES Additional conditions may apply to offers and will be clearly displayed alongside the offer. The Hirer should ensure that their particular requirements comply with any additional Terms applicable to the offer before booking. Discounted hire rates applied to a multiple vehicle booking will no longer apply should a vehicle or vehicles be subsequently cancelled. The current hire rates will be applied to the remaining vehicle(s.) Discounted hire rates will no longer apply should the Hirer later make changes to the agreed booking. This will be deemed a cancelled booking and the Hirer will forfeit their deposit. Should the Hirer wish to make a new booking, the deposit will be carried over and the current hire rates will apply. Any shortfall in the deposit must be paid in full.

22. DEPOSIT. Vehicles are not reserved until the required deposit payment in full has been received. The deposit required is to secure the quotation, reservation of a date, vehicle(s) and chauffeur(s). All deposits are non-refundable and non-transferable. The full booking fee is due for bookings made 6 weeks or less prior to the hire date and is non-refundable. Deposit payments can be made by Internet transfer or Cheque. Payment of the required deposit signifies your acceptance of our Terms and Conditions.
Payment of the required deposit does not confirm a booking. A completed booking form, sent by the Hirer, must follow within 21 days or forwarded via email within the same period. Cancellation fees will apply to cancelled bookings regardless of whether the signed Booking Form has been received.

23. BALANCE PAYMENT. The outstanding balance will be due 6 weeks prior to the date of hire. If paying by cheque, please send early as cleared funds are expected by the due date. Balance payments can be paid at anytime but not later than the due by dates. Balance payments not received on time risk cancellation of the booking. The deposit and any payments on account will be non refundable. The balance in full will be due. Accepted methods of payment: Internet Banking, cheque or cash The full booking fee is required for bookings made less than 6 weeks before the date of hire.

24. CANCELLATION. The Hirer reserves the right to cancel any booking made. Cancellations must be received in writing/email from the Hirer. Telephone cancellations are not accepted. We will confirm the cancellation in writing or email. The Hirer must inform us if within 7 days of the date the cancellation is made they have not received our letter or email confirming the cancellation. The Hirer must not assume their cancellation has been received and actioned. (Extreme circumstances may be considered at the proprietors discretion and their decision is final.)

Cancellation received 84 days or more prior to date of hire: No refund will be due on deposits or balances paid.

Cancellation received 83-43 days prior to date of hire: No refund will be due on deposits or balances paid, 50% of the hire cost will be due.

Cancellation received 42 days or less prior to date of hire: No refund will be due on deposits or balances paid, outstanding balance in full will be due.

Consumer Contracts Regulations effective 13th June 2014:
(Exemptions: There are some contracts where you won’t have a right to cancel a service. For example, hotel bookings, flights, car hire, concerts and other event tickets, or where the trader is carrying out urgent repairs or maintenance.)

Bookings cancelled within 7 days of payment being made will be subject to a minimum administration charge of £50 (Per vehicle) which will be retained from your deposit.

25. The Hirer, upon the reservation of a vehicle or vehicles accompanied by the appropriate fee, by telephone, electronic mail, post or in person at our premises, agrees to and accepts our Terms and Conditions of Booking.

26. Viewing the vehicle(s) are by appointment or at Open Days/Evening events/Wedding Fayres/Classic Car Events. You agree and confirm that we will not be held liable for damage, accident or other experience to you or any member of your party or your property. That you and all members of your party when attending arranged viewings or Open Day/Evenings, do so entirely at your own risk.

27. COMPLAINTS / CLAIMS. In the unlikely event of a complaint or claim, this must be in writing from the Hirer within 14 days following the date of hire.

28. We reserve the right to amend our hire charges and rates without prior notice.
We reserve the right to amend or terminate any discounted offer(s) without prior notice.
We reserve the right to amend our Terms and Conditions of Booking from time to time and any such changes will be available on this website or by post if requested.
We are unable to accept bookings from persons under the age of 18 years.
Eating, drinking and smoking are not permitted in any vehicle.
All persons to be carried must remain seated at all times and where seat belts are provided, must be used. Any claim for personal injury sustained due to not wearing seat belts where provided will not be accepted. The Hirer accepts that many of our vehicles are of an age whereby they do not have seat belts fitted. These vehicles, by law, do not require them.

To prepare for all eventualities we advise Hirers to have in place appropriate Wedding Insurance Cover.

From time to time, we may take photos of 'Emily' and/or 'Finley' on your wedding day for advertisment purposes, these picture remain the copyright of Vintage Wedding Car Hire and/or Barrett's vintage wedding car hire.

*Terms and Conditions are subject to change without prior notification*

Oct 2015